While most companies report initial success with new knowledge management projects, they are quickly de-emphasized and a year later a once-popular knowledge base stops delivering value.
The process to keep data organized, consistent and most importantly current is a daunting and often expensive challenge. It’s not hard to imagine that ROI quickly diminishes. Outdated or missing data within neglected knowledge bases can lead to:
Safeharbor’s Knowledge Management Services group specializes in assisting companies with their knowledge base solutions. We have been providing low cost help to Fortune 500 and small companies alike for over a decade.
Depending on your needs, our knowledge management team can:
We work with your teams to improve, consolidate, and create more effective and up to date articles. We can create, modify, edit, and publish content and make it work in any environment. Use us as an a la carte service on an as needed basis. This is especially valuable if funding is reduced or ongoing in-house maintenance is too expensive or time consuming.